With Millions of transactions and hundreds of thousands of customers interacting across departments in an organization a unified satisfaction score for a customer with the capability to identify the issues in each department helps improve..,
customer experience
Customer Satisfaction Prediction
Network Inventory Management approach was to understand the demand of each part based on historical consumption patterns from various warehouses. A fortune 500 telecom company had challenges to maintaining..,
supply chain management
Network Inventory Management in Telecom
Content Delivery Networks generates huge amounts of log filles as they stream video across the internet to our homes and Mobile devices. These logs contain vital information about the performance of the CDN servers and the quality of the video streaming.
Network Analytics
Content Delivery Network Log Analytics
One of our Fortune 500 clients had challenges managing disputes where they had to check the contracts among several vendors.
Analytics
Invoice Dispute Analytics
Streaming Syslog into Azure Data Explorer(ADX) from the on-prem sources. Azure Data Explorer(ADX) is a fast, fully managed data analytics service for real-time analysis of large volumes of data streaming from applications.
log Analytics
ML Based Syslog Analytics
Our client had thousands of contract documents scanned and stored as pdf documents. Manually scouring through these documents and searching for a specific clause or finding insight was becoming increasingly challenging day by day.
Contract Management
Vendor Contract Analytics
How long does it take to deliver an order a customer has placed? Is the in-progress order going to meet the timelines or is it at risk of missing timelines? These are some of the common questions any organization has when dealing with customer orders.
Process Management
Order Delivery Management
The keywords in the topics indicate the strengths and weaknesses based on the sentiment scores. Together with the topics and sentiments, the organization can understand where and what action needs to be taken. The solution was built in Microsoft Azure.
HR Analytics
HR Analytics
Our approach was to identify a similar name in nearby location which would be a unique health facility. The first step was to decide if two words are similar or not based on Cosine A fortune 500 telecom company had challenges to maintaining..,
Deduplication
Deduplication and quality improvement
Our client had millions of anonymized cellular coverage signal strength data along with their location and network identification numbers. The challenge was to identify the cell tower locations from Real Time Use Cases and Solutions these signal details
Network Analytics
Cellular and Wi-Fi Triangulation
Our client provider of touch sensitive interface solutions across the globe, providing the screen navigation, cursor movement, application control, and a platform designed and implemented a new, flexible, and highly configurable application
Application
Drivethru Application
Telecommunication services across the globe, providing core transport, IP, voice, video, and content delivery for medium-to- large Internet carriers in North America, Auto daily and weekly report trigger to the specific distribution list
Application
Human Error Occurrence (HEO)
Our client had thousands of servers spread across the globe carrying internet traffic. The main challenge was managing these servers at optimal utilization. We had to make sure that the servers were not under-utilized and we also had to make sure
Network Analytics
Network Capacity Planning
One of the leading mental health care provider, servicing patients, performing patient evaluation and self-assessment with high engagement levels for whom GeakMinds helped in implementing to our company with SOA based ehr web application
Application
SOA Based EHR Web Application
A single integrated application system to track, predict, send email alerts of the order details and manage their daily activities.Provides end to end visibility to Customer Care Managers and task performers of customer network experience.
Quality Control
Order Quality Management
Our approach was they receive many pictures which are blurry and some of the images which are clear do not have the right subject matter. Manually checking and sorting each picture was an extremely tedious and time-consuming process.
Quality Control
Automated Image Quality Check
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